Five years. Started during the depth of the Recession and thriving today. As we celebrate our five year anniversary in 2015, I wanted to take a moment to reflect on some of the joys, challenges, and educational experiences that have happened with me and my team. Most importantly, a look back at why our clients mean so much to us.
First I will state the obvious: This post is long overdue. Specifically, our five year anniversary was February 4th. Anniversaries are important for many reasons. If we were a client of ourselves, we would have had a party planned in advance, press release drafted and ready for distribution, new collateral material printed, fun promotional products made, et cetera. But we spend every minute of every day worrying about everyone else’s marketing. Remember that phrase about the cobbler’s children having no shoes?
When I started this company, I knew it would be difficult. I was leaving a good job with a good company and risking it all on a dream with the encouragement of friends, family, and colleagues. The last five years have been an emotional roller coaster. Difficult? Yes. But also rewarding. Arkside Marketing is not my first business, but it is my largest thus far. The challenges, successes, and lessons learned have been incredible.
The last year has been especially turbulent. Despite my years of experience in media, ad agencies, and the marketing industry as a whole, I experienced more unforeseen challenges than ever. The worst was a solar company that misled us and a few of our competitors. They lied about nearly every element of their RFP including their goals, marketing strategy, personnel, and budget. My team and I invested considerable time and money into our proposal. Although we were glad to win, we soon realized what a bear trap we had stepped into.
The best part of the last five years has been the people. I have been fortunate to surround myself with talented consultants, designers, and programmers. The aforementioned solar proposal unified our great team of professionals. We showcased a creativity, media knowledge, and strategy development capability unrivaled by our competitors. These strengths have continued with knowledge, fun, and excitement through today. The Arkside staff has doubled in our fifth year and there are bright prospects on the horizon to continue growing before the start of 2016.
We are blessed to work with some of the best vendors and media partners in the world. Each cares about our clients, our relationships, and the quality of their product. They have provided incredible customer service over the years and bring a fresh perspective to each project in which they participate. From the reps at our radio and TV stations to our partners at Google and various print shops, we value each of their contributions to the success of our clients.
Most importantly, we have had five years of wonderful connections to our clients. When I first started the company, I intended to work with nothing more than the heavily regulated industries in which I focused most of my career: law, automotive, healthcare, education, and financial. Fortunately, other opportunities arose within our first five clients. We were able to work with manufacturers, distributors, non-profits, retail stores, and other unregulated industries.
Having an even larger variety of industries than anticipated enabled us to bring more creativity and new ideas to all of our clients. It is perhaps one of our greatest strengths: the ability to take a concept that is tried-and-true in one vertical to a completely different vertical and modify it to step ahead of the competition.
Our growth has been more than a portfolio. In 2014 we moved into a new office in downtown Riverside which has given us a conveniently central location to the huge Inland Empire metro area and faster access to all of Southern California. Staff was consolidated in this one location, bringing about greater efficiency, team work, and creativity.
All of our staff shares a commitment to our community. Throughout the last few years, we have participated with or donated to many charities including the California Police Chiefs Association, “We Remember: A Night for Veterans”, and the Muscular Dystrophy Association.
Revisiting that topic of our own advertising, that is the area in which we are most in need of improvement. What can we do better?
We are working on solving this hypocrisy. Soon we will be adding more videos to our YouTube channel. (Subscribe now so you can be one of the early cool kids.) You can also expect to see our new 5 year anniversary logo around the internet and on some of our collateral.
In light of the many lessons learned over the last five years, we will be launching a new initiative for non-profits. These small armies of passionate volunteers are usually the most in need of marketing help and least able to afford it. Stay tuned for our upcoming initiative in which we will help two charities reach their goals!
To all of my friends, family, colleagues, coworkers, and clients, I give you my most sincere thanks. None of this success would be possible without your support. I look forward to continuing the growth of Arkside Marketing and bringing new opportunities to others every day.
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